Acerca de

IT Systems Engineer
IT Systems Engineer
About us:
Irish Taylor consists of a team of consultants who provide efficiency to businesses with innovative technology solutions. We are mindful of our client’s needs for prompt, well-informed, and innovative advice. We have a presence in Australia, India, and the USA. You are encouraged to read more about us at https://irishtaylor.com before you apply and before your interview if you are selected.
Read more about us at https://www.linkedin.com/company/irish-taylor-co/ and read more about our social media campaigns at https://www.instagram.com/irishtaylor.co/ follow us to keep informed of our offerings.
Job summary:
We are looking for an experienced IT Support technician to join our team and help our users get the support they need. As an ideal candidate, you are licensed and have proven experience maintaining, solving complex technical issues, and collaborating with team members across all departments and external users to assist them with their technical requirements.
Responsibilities:
-
Supports the Technology Coordinator and effectively carries out assigned duties
-
Troubleshoot and resolve software and cloud server issues quickly and efficiently
-
Provide steps to help internal and external users resolve technical problems
-
Maintain technical support procedures and reports
-
Analyze records and logs to spot underlying trends and potential issues
-
Support the implementation of new solutions or applications
-
Create accounts for new users and assist with password or login problems
-
Test and evaluate new technology
-
Familiar with Windows Updates, and maintenance
-
Familiar with Windows PowerShell, scripting and Windows scheduled tasks
-
Provide insight into technical requirements
-
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
-
Maintain security, backup, and redundancy strategies
-
Preparing Status reports.
-
Documentation updates for Standard Operating Procedures.
-
Installs, configures, and tests operating systems, application software, and system management tools.
Qualifications and Skills required:
-
Bachelor’s degree in computer science or a related field
-
2+ years of experience in a technical support role
-
Experience with a variety of software, hardware, and applications
-
Strong analytical skills
-
Excellent customer service skills in solving technical issues
-
Good communication skills
-
Ability to work fast under pressure
-
Excellent problem-solving skills
Interested candidates should send their resumes to careers@irishtaylor.com
READ THE JOB DESCRIPTION CAREFULLY. DO NOT APPLY IF YOU DO NOT HAVE THE ABOVE EXPERIENCE. IRISH TAYLOR HAS A STRICT SCREENING, INTERVIEW, AND ONBOARDING PROCESS.
NOTE: DUE TO LARGE VOLUMES OF JOB APPLICANTS WHO WANT TO JOIN IRISH TAYLOR, WE WILL SEND A SCREENING FORM TO YOU IF YOU MATCH OUR REQUIREMENTS.
Diversity and inclusion:
At Irish Taylor, inclusivity drives us. We value diversity and strive for a fair and thriving workplace. We do not distinguish candidates based on any of the following:
-
Age
-
Sex
-
Community/cast
-
Religion or faith
-
Marital status
-
Political affiliation
-
Race
-
Gender
-
Sexual preference
Irish Taylor has it’s foundations on love, trust and respect. We qualify our staff based on company objectives and purely seek for mutual growth. We work hard to fulfil our companies' mission!
Join our dynamic team at Irish Taylor and contribute to our mission as being the world’s most sought-after Growth Partner. Apply now to be part of our exciting journey!