About us:

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Irish Taylor consists of a team of consultants who provide efficiency to businesses with innovative technology solutions. We are mindful of our client’s needs for prompt, well-informed, and innovative advice. We have a presence in Australia, India, and the USA. You are encouraged to read more about us at https://irishtaylor.com before you apply and before your interview if you are selected.

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Read more about us at https://www.linkedin.com/company/irish-taylor-co/ and read more about our social media campaigns at https://www.instagram.com/irishtaylor.co/ follow us to keep informed of our offerings.

 

 

Role Summary:

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As an Operations Manager, you will oversee daily business operations, project management, and client engagements across multiple departments. This role merges the responsibilities of operations leadership, business analysis, and project management to ensure peak productivity, high-quality delivery, and strong stakeholder communication.

 

Key Responsibilities

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Operational Management

• Lead and manage day-to-day business operations ensuring alignment with company goals.

• Develop and implement operational policies and procedures.

• Drive efficiency, eliminate bottlenecks, and ensure timely execution of projects.

• Monitor compliance with legal and regulatory requirements.

• Conduct regular analysis to identify gaps and implement improvements.

• Track operational KPIs and report performance to senior leadership.

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Project & Program Management

• Define project scope, deliverables, timelines, and budgets.

• Oversee end-to-end execution of IT and business projects.

• Utilize tools like Jira, ClickUp, Trello, or MS Project to track progress.

• Implement Agile, Scrum, or Waterfall methodologies as needed.

• Conduct post-project evaluations to identify successes and areas for improvement.

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Client & Stakeholder Engagement

• Serve as the primary contact for internal and external stakeholders.

• Conduct update meetings, sprint reviews, and retrospectives.

• Translate client requirements into functional specifications and ensure delivery expectations are met.

• Maintain clear and professional communication throughout the project lifecycle.

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Business Analysis & Estimation

• Conduct workshops, interviews, and discovery sessions with clients.

• Document BRDs, FRDs, and User Stories.

• Work with technical teams to estimate efforts and prepare quotations.

• Analyze industry trends and competitive solutions.

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Team & Skills Management

• Lead and motivate cross-functional teams including developers, designers, QA testers.

• Maintain skill inventory and coordinate with HR for hiring and internal training needs.

• Resolve team conflicts, guide staff, and ensure productivity.

• Mentor and support team members across departments.

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Requirements

• Bachelor’s degree in Business Administration, Computer Science, or related fields. Master’s degree is a plus.

• 4–6+ years of relevant experience in operations, project management, or business analysis.

• Proven track record of managing multiple projects and teams in a service-based environment.

• Strong understanding of SDLC, Agile, and DevOps methodologies.

• Familiarity with tech stacks such as MEAN, MERN, JavaScript and Python, is a plus.

• Proficient with project management and productivity tools.

• Financial awareness with experience in budgeting and cost tracking.

• Excellent leadership, problem-solving, and decision-making skills.

• Strong verbal and written communication.

• Ability to manage multiple priorities and work under pressure.

• Aptitude in conflict management and business negotiation.

 

Certifications (Preferred)

• PMP, CSM, CSPO, CBAP, or equivalent certifications.

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Location of applicants: Bangalore or Delhi NCR.

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Job Types: Full-time, Regular / Permanent Interested candidates should send their resumes to careers@irishtaylor.com

 

Recruitment Candidates FAQs - https://www.irishtaylor.com/candidate-faqs

 

READ THE JOB DESCRIPTION CAREFULLY. DO NOT APPLY IF YOU DO NOT HAVE THE ABOVE EXPERIENCE. IRISH TAYLOR HAS A STRICT SCREENING, INTERVIEW, AND ONBOARDING PROCESS.

 

NOTE: DUE TO THE LARGE VOLUME OF JOB APPLICANTS WHO WANT TO JOIN IRISH TAYLOR, WE WILL SEND A SCREENING FORM TO YOU IF YOU MATCH OUR REQUIREMENTS.

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Diversity and inclusion:

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At Irish Taylor, inclusivity drives us. We value diversity and strive for a fair and thriving workplace. We do not distinguish candidates based on any of the following:

1. Age

2. Sex

3. Community/cast

4. Religion or faith

5. Marital status

6. Political affiliation

7. Race

8. Gender

9. Sexual preference

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Irish Taylor has its foundations on love, trust and respect. We qualify our staff based on company objectives and purely seek mutual growth. We work hard to fulfil our company's mission!

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Join our dynamic team at Irish Taylor and contribute to our mission of being the world’s most sought-after Growth Partner. Apply now to be part of our exciting journey!